FAQ

    Frequently Asked Questions

    How does BizConnect work?

    Download the free BizConnect app, describe the job you need done and when you need it, and verified local businesses send you quotes. You compare quotes, pick the tradie you want, and arrange the work directly. Posting a job is always free for clients.

    Is BizConnect free for homeowners?

    Yes. BizConnect is free for clients, always. There are no commissions, no booking fees and no charges for posting a job or receiving quotes.

    What areas does BizConnect cover in New Zealand?

    BizConnect is live across Auckland, New Zealand, connecting homeowners with verified local tradies in suburbs city-wide. We are expanding to other regions of New Zealand.

    What trades can I find on BizConnect?

    BizConnect covers builders, electricians, plumbers, painters, landscapers, cleaners, security installers, general handymen, dog walkers and business consultants, plus other residential repair and maintenance trades.

    How much does it cost for businesses to join?

    Businesses pay a flat monthly subscription for access to local job leads — never a commission on job value and never a per-lead credit charge. See the For Businesses page for details.

    How quickly will I get quotes?

    Most jobs posted on BizConnect receive their first quote within a few hours during business hours. Response time depends on the trade and how many verified businesses cover your suburb.

    Are businesses on BizConnect verified?

    Businesses must provide accurate profile information to join BizConnect. Clients should still perform their own due diligence — such as checking licensing with bodies like the Electrical Workers Registration Board or Licensed Building Practitioners register — before hiring, as set out in our Terms & Conditions.

    What if I'm not happy with a quote or a business?

    You are never obligated to hire any business that quotes on your job. You can review multiple quotes and choose the one that best fits your needs, or post again if none are suitable.

    How do I download the BizConnect app?

    BizConnect is available free on the Apple App Store and Google Play. Links are available on the BizConnect homepage.

    Who do I contact for support?

    Email admin@bizconnectltd.com. BizConnect's business hours are Monday to Friday, 9am to 5pm.